Common Questions

Is there any human data available on Basis?

Yes. Elysium conducted its first clinical trial designed to evaluate the safety and efficacy of Basis. The results were published in November 2017 in Nature Partner Journals: Aging and Mechanisms of Disease, an open access journal that provides a forum for the world’s most important research in the fields of aging. (Read the full study here.)

The study, which was placebo-controlled, randomized, and double-blind, evaluated the safety and efficacy of Basis in 120 participants ages 60-80 over an eight-week period. Participants received either the recommended dose (250 mg NR and 50 mg pterostilbene), double the recommended dose or a placebo daily for the eight-week trial. The study also showed that in participants taking the recommended dose of Basis, NAD+ levels increased from baseline by an average of 40 percent at four weeks and maintained that increase for the duration of the trial. Participants taking double the recommended daily dose saw their NAD+ levels increase approximately 90 percent at four weeks, and a significantly higher level of NAD+ (compared to the recommended dose of Basis) was maintained for the duration of the trial. The study also confirmed the safety of Basis, demonstrating that participants experienced no serious adverse effects and that Basis continues to be safe for daily use as determined by standard safety measures.

This is the first-ever demonstration that NAD+ levels can be increased and sustained over a period of time. Confirming that Basis is an effective NAD+ precursor in humans is a vital first step to elucidating how Basis supports human health.

Is there anything I should notice once I start taking Basis?

Basis is designed to work beneath the surface on the health of your cells, so its primary purpose is not to deliver surface-level results. Taking Basis is an investment in your long-term health, and you may not feel different despite the improvements happening inside your body. Everyone’s physiology is unique and results vary from person to person. Customers have reported results as early as three to four weeks into taking Basis, experiencing more consistent energy, sounder sleep, and sharper cognitive function with consistent use. Many customers support the idea of an energy arc, where internal, natural energy levels are sustained throughout the day — without the need for a nap or an extra cup of coffee.

What’s the best way to describe Basis to my friends and family?

With our family and friends, here’s how we describe Basis: Basis is a daily health supplement designed to support the long-term health of our cells. Basis was created by leading scientists and clinicians after decades of research, and can be taken as part of a proactive plan to support overall metabolic health.

Why should Basis be a part of my healthcare routine?

If you’re on a quest to be healthy and stay healthy, Basis can help you achieve this from the inside out. Our bodies are made up of over 200 different types of cells, all of which contain a very important coenzyme called NAD+. This coenzyme plays a vital role in our cells’ ability to perform hundreds of cellular processes essential to our well-being. Over time, our supply of NAD+ declines, regardless of diet and exercise routines. Basis allows you to support healthy levels of NAD+.

When and how should I take Basis?

We recommend taking two Basis capsules in the morning, with or without food. Lab studies indicate that NAD+ levels are normally circadian and show a peak during the wake cycle. By taking Basis in the morning, you are allowing this increase in NAD+ levels from Basis to coincide with your body’s normal peak of NAD+. Your two capsules can be taken together; there is no need to split the dose. Many customers tell us that making Basis part of their morning routine works best, especially because some report a slight rise in energy after taking it and they don’t want it to interfere with sleep. The most important thing to remember is to take Basis daily for best results, as cellular health optimizes over time. We recommend leaving your Basis jar on the kitchen counter or on your desk at work to reinforce the habit of taking it every day.

I take other supplements. Can I take Basis on top of my existing supplement routine?

Many of our customers take Basis along with their existing regimen of dietary supplements. We have identified no specific contraindications or side effects with Basis and other supplements. We encourage our customers to consult with their healthcare providers before taking Basis to ensure that this view is confirmed by someone who knows you and your medical history.

How is your product different from a multivitamin?

Multivitamins are meant to supplement our bodies when we are nutrient-deficient, or not getting the proper levels of of vitamins and minerals from the foods we eat. The likelihood of nutrient deficiency has been found to be very low. Basis was designed to increase the body’s supply of NAD+, an important coenzyme that enables our cells to carry out essential life-sustaining functions. The body’s ability to produce NAD+ naturally diminishes as we age, even while maintaining a healthy diet and a regular exercise routine. Basis works to ensure that your cells have the NAD+ they need to keep them functioning optimally.

Can I take Basis with my prescription medications?

We have identified no specific contraindications or side effects between Basis and prescription medications. However, we recommend that you consult with your healthcare provider before taking Basis to ensure that this view is confirmed by someone who knows you and your medical history, and can evaluate if Basis is right for you in that context.

How is Elysium different from other supplement companies?

At Elysium, our products are born out of scientific research from some of the world’s leading scientists, laboratories, and universities. We support a high level of scientific rigor and transparency in the development of our products. These characteristics are typical of the pharmaceutical industry, but our goal is to bring them to health products that you can buy through traditional retail channels. This direct access to the benefits of scientific discovery, especially in the field of longevity research, is what makes Elysium’s model new and unique.

What is cellular health?

Our health is ultimately determined by the health of the trillions of cells that make up our bodies. Inside each cell are components called organelles, including familiar names like the mitochondria and the nucleus, which work together, or “communicate,” to carry out all of the processes in our body. This communication doesn’t use words; it consists of physical, chemical, and nutritional processes by which cells convert food to energy, help our muscles move when we walk, and respond effectively when we get sick or injured. Generally speaking, healthy cells have everything they need to communicate well, while age and environmental factors like toxins and stress can lead to less than optimal cellular health.

Why is cellular health important?

When cells are operating with the optimal amount of energy, they’re able to carry out the critical functions essential to health — like maintaining the integrity of DNA, responding to harmful stimuli, and activating sirtuin proteins, which support hundreds of metabolic processes. Research shows that healthy cellular communication relies on the coenzyme NAD+, and that supplies of NAD+ decline in humans as we age. Basis increases supplies of NAD+.

What is the difference between healthspan and lifespan?

Healthspan refers to the period of a time a person spends healthy and alive, while lifespan simply refers to the number of years a person lives. At Elysium, we emphasize the importance of healthspan because our goal is to help people live healthier lives.

Where can I learn more about the scientists and clinicians behind Elysium?

Please visit our science page to learn more about our founders and our scientific advisory board. We work closely with them to research, validate, and develop our products. We’ve assembled an extensive team of the world’s best scientists and clinicians, including eight Nobel laureates, to help us deliver the most impactful breakthroughs in science and health in the form of daily supplements.

Do you offer a wholesale discount or a discount for physicians?

We do not currently offer a wholesale discount or a discount for physicians.

How are the monthly delivery plans scheduled?

Our monthly plan has a thoughtfully-designed shipping schedule to ensure that you will never have a gap in your supply of Basis. The second shipment of this plan is processed 20-25 days after the first in accordance with your selected delivery method, so it arrives just before you are finished with the first bottle. After this, all future shipments are processed every 30 days. We can always make adjustments to your next shipment date at any time if you are developing a backlog or would like to pause for some time. Just contact us for help at [email protected].

If I have semi-annual or annual membership, can I receive all six or 12 bottles at once?

Our semi-annual and annual memberships require monthly deliveries. If for some reason monthly deliveries don’t work for you, please contact our customer care team at [email protected] and we can review our bulk order options with you.

How long will it take for my order to arrive?

If you’ve selected free shipping during checkout, you can expect your order to arrive in 5-7 business days. If you’ve selected 1-day or 2-day expedited shipping and have placed your order by 2pm EST, you can expect your order by the end of the next business day for 1-day, and in 2 business days for 2-day.

What should I do if I have not received my order?

If you cannot locate your package, please contact us at [email protected] and we will help you right away.

Is shipping really free?

Yes. We offer free ground shipping on all of our orders.

Why was my subscription cancelled?

If you received an email letting you know that your subscription has been cancelled and you did not request this cancellation, it is likely due to out-of-date payment information and our inability to process payment for your subscription. We attempt to process your credit card three times and contact you via email twice prior to cancelling, as we don’t want to disrupt your routine. Please contact us at [email protected] and we will help you fix this right away.

Why can’t I add an additional subscription to my account?

If you already have a subscription of your own and are looking to place an order for family or friends, you simply need to register a new account. This is so we can keep track of billing and shipping information, and ensure Basis is delivered on time to all of our customers. You can do this by logging out of your account, creating a new account, and setting a temporary password for the friend or family you are looking to send Basis to.

I want to change from a one-time order to a subscription. What do I do?

All you need to do is visit our product plan page while logged in to your account, select the subscription plan you want, and check out.

I want to change my monthly subscription to a longer-term plan. What do I do?

To change your subscription plan, visit your subscription settings page while logged in. You’ll be able to choose how you’d like to update your subscription, and the update will take effect on your next renewal date.

Can I track my package?

Absolutely. As soon as your first order has shipped, you will receive an email that provides a tracking link. If you have any questions, please reach out to us at [email protected].

My tracking link isn’t working. What should I do?

Sorry to hear that! Shoot us an email at [email protected] (forwarding your confirmation email is really helpful) and we’ll take care of getting you a new tracking link.

How long will one jar of Basis last me?

One jar of Basis will last you 30 days. Each jar contains 60 capsules, providing the recommended two capsules per day for 30 days.

How much Basis should I order to get started?

About half of our new customers opt for the monthly, semi-annual, or annual subscriptions when getting started with Basis. Incorporating Basis into your daily routine requires the investment of time in order to experience benefits. We offer great pricing discounts and the ease of automatic monthly delivery when you sign up for a subscription.


Still have questions? Send us an email at [email protected]